• Your virtual therapy appointments with our licensed clinicians are covered by insurance. We accept traditional Medicare and are billed as an out-of-network provider for private insurance. We are actively working to become in-network with many private insurance and Medicare Advantage plans in our service area. Call us at (206)801-1621 to discuss your coverage.

• Access to our AI exercises and conversations is not covered by insurance.

NewDays patients are prescribed a unique blend of regular appointments with your dedicated clinician and frequent cognitive exercises that are personalized based on your diagnosis and goals. Your NewDays experience will combine both human and technology elements.

• The human element includes: clinical assessment, goal-setting, cognitive rehabilitation and supportive psychotherapy.

• The exercises with Sunny, your AI-powered companion, include: psychoeducation, cognitive stimulation, cognitive training, and social health activities. All based on deep clinical research.

To learn more about the science behind NewDays, explore our The Science page.

At Newdays we know how important it is to get these conditions diagnosed early. A recent analysis reported that as much as 92% of people living with mild cognitive impairment go undiagnosed. While our clinicians provide clinical assessments of your cognition, most of our customers come to NewDays with a diagnosis from their primary care physician or a neurologist and we always recommend that people experiencing challenges with their cognition to work with their primary care physician for comprehensive care.

However, if you do not have a formal diagnosis, our clinicians will evaluate if you meet the criteria for MCI or dementia. They can provide a preliminary diagnosis and will recommend a follow up with your physician to rule out any co-occuring medical diagnoses and purse neuroimaging and other potential recommendations.

Yes! People with concerns about their cognition can sign up with NewDays. Your treatment plan will be customized based on your current condition and goals. For example, your telehealth visits with a clinician may be less frequent than someone with diagnosed dementia.

Our clinicians use standardized tools for the assessment of cognitive health and wellbeing. These include screening measures of cognition, measures of memory, measures of mood, and measures of daily function.

Yes! NewDays offers non-pharmacological treatments that are not in competition with these groundbreaking drugs—rather they are complementary. Our philosophy is that patients should have access to every evidence-based intervention that could help them maintain function and quality of life.

NewDays is built on a foundation of clinical neuropsychology and cognitive science. What sets us apart:

Developed by experts: Our program is created and supervised by licensed clinical and research neuropsychologists with specialized training in brain function and cognitive health.

Evidence-based approach: NewDays exercises are designed based on established scientific principles of neuroplasticity and cognitive reserve.

Personalized cognitive assessment: Unlike most brain game platforms, your NewDays experience starts with a standardised evaluation, including of cognition, mood, and daily function, using gold standard measures administered by an expert clinician. The outcome of this assessment drives your personalized treatment plan.

Integrated treatment model: NewDays offers a novel approach that combines daily AI-powered cognitive exercises with regular telehealth appointments with your dedicated clinician.

Professional clinical supervision: Your clinician provides ongoing progress monitoring, adjusts your program as needed, and delivers direct cognitive rehabilitation therapy during your telehealth sessions.

Targeted training protocols: Your personalized program focuses on the cognitive and functional domains most relevant to your goals and assessment results.

Integration with daily life: We provide strategies to transfer cognitive skills from exercises to real-world activities that matter to you.

Yes, our digital companion software is safe and secure to use. We protect all transmission of conversations with high levels of encryption, store all data encrypted, restrict access, and work with AI partners to ensure your data is not used for training purposes.

Yes, our digital companion software is safe and secure to use. We protect all transmission of conversations with high levels of encryption, store all data encrypted, and restrict access.

Nothing fancy! Any device with a modern web browser (preferably Chrome) and a good internet connection. Given the need for an active conversation we require speeds supported by a typical cable modem network such as Comcast or 5G mobile network.

Our clinical care and medical records are HIPAA compliant while our AI conversations are still experimental in nature. We plan to make these conversations HIPAA compliant in the near future.